Wallet Policy

Last Updated 22 January 2024

Please read this Wallet Policy carefully before using our Website and Mobile App

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Peeps offers a secure and convenient digital wallet to enable users to make payments, transfers, and purchases within the app. This Wallet Policy outlines the guidelines and terms and conditions for using the Peeps wallet. By using the Peeps wallet, you agree to comply with the terms and conditions set forth below.

Wallet Features and Functions

Payment for Gifts: The Peeps wallet allows users to conveniently send gifts and make payments to other users within the app. Users can fund their wallet balance using supported payment methods.

Payment on Marketplace: The Peeps wallet can be used to make purchases on the Peeps marketplace. Users can add items to their cart, and make payments from their wallet balance. The payment process is secure, and users will receive confirmation of their payments.

Money Transfer Service: The Peeps wallet facilitates secure and convenient money transfers between users. Users can transfer funds to other Peeps wallet users in supported countries. Transfer fees may apply, depending on the destination country and the amount transferred.

Wallet Usage and Responsibilities

Account Verification: In order to use the Peeps wallet, users must verify their account and identity. Peeps may request additional information or documentation to complete the verification process. Users must provide accurate and truthful information during the verification process.

Wallet Funding: The Peeps wallet can be funded using supported payment methods, such as credit/debit cards, bank transfers, and mobile payments. Users are responsible for ensuring that they have adequate funds in their wallet balance to complete transactions.

Payment and Transfer Limits: Peeps may impose payment and transfer limits for security and compliance reasons. These limits may vary based on the user's account verification status and transaction history.

Refunds and Chargebacks: Refunds and chargebacks may be available for certain transactions, subject to Peeps' policies and guidelines. Users should review the specific refund and chargeback policies for each type of transaction before initiating a transaction.

Security: The security of the Peeps wallet is of utmost importance. Peeps employs industry-standard security measures to protect users' wallet balances and transaction data from unauthorized access and fraud. Users should also take appropriate security measures to protect their Peeps account and wallet, such as using strong passwords and enabling two-factor authentication.

Prohibited Activities

Illegal or Fraudulent Activities: The Peeps wallet may not be used for any illegal or fraudulent activities, including money laundering, terrorist financing, or any other criminal activities. Peeps may report any suspected criminal activities to the appropriate authorities.

Intellectual Property Rights: Users must respect the intellectual property rights of others and should not use the Peeps wallet to infringe upon copyrights, trademarks, or other proprietary rights.

Moderation and Enforcement

Peeps reserves the right to moderate wallet transactions and take appropriate actions against users who violate this wallet policy, including but not limited to suspending or terminating user accounts, imposing payment or transfer limits, and reporting suspected criminal activities to the appropriate authorities.

Changes to the Wallet Policy

Peeps may modify this wallet policy at any time. Any updates or changes will be posted on the app. It is the users' responsibility to review the policy periodically and comply with the latest version.

Contact Us

If you have any questions, concerns, or suggestions regarding this Wallet Policy or Peeps app, please contact us at support@peepsapp.app . We are dedicated to addressing any inquiries or issues promptly and transparently.

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Last Updated 22 January 2024